![]() ![]() You can always reinstall Norton again afterwards once this is resolved: If that doesn't help, try uninstalling Norton temporarily then restart the PC. I noticed you have Norton so let's try adding the Blizzard app and game folders as an exception in Norton: The most common cause for these issues though is background programs like security software preventing the app from connecting or the games from launching. ![]() Following help from Blizz Tech support, the only thing that fixed my problem was uninstalling Norton, as I mentioned above.įirst of all, thanks for providing your system files and a list of steps you have tried! This definitely helps speed up the troubleshooting process.Īt the moment, there aren't any known problems causing this for Windows 11 specifically and these problems can happen for several different reasons and can be difficult to pin down. Yes I followed all of Blizzard suggestions in their articles, which is why I knew to provide them with the correct logs to help me work through it. So I really don't want to have to waste the money I've spent, but going through the whole routine each week is just giving me the shites. ![]() I've still got 4 months left on my Subscription, and I'd already purchased another 12 month key on sale during the Black Friday Sales. This is really starting to get painful, having to go through this entire process each week. I then have to uninstall Norton, launch the Blizzard Agent, let it check for updates, and then I can reinstall Norton.all so I can play World of Warcraft, Diablo 3 or Star Craft 2. It then works for a week, until they do their weekly game maintenance and then it fails again. Adding the Updater to exceptions did nothing, temporarily disabling Norton also did nothing, the only way I get the Blizzard Agent to work is to uninstall Norton. I trouble shot with Blizzard Tech Support, I provided them with all the logs they requested, tried various suggestions, but the only thing that fixed the problem was Uninstalling Norton. Basically, Norton is stopping the program from waking, checking for updates, and then allowing the App from Launching. Then, download the latest version of from the official website and reinstall it on your computer.I've recently come across a problem with Blizzards - Update Agent. ![]() During the uninstallation process, ensure that you delete all files associated with the application. If none of the above solutions worked, we recommend uninstalling and reinstalling. Delete everything in the folder, and then restart. Therefore, you should try clearing the cache by navigating to the folder and finding the Cache folder. However, these files may sometimes be corrupted, causing problems. Once the repair tool opens, click the Start button and wait for the process to complete.ī stores files on your computer to make it easier and faster to load. From the options, click the Run as administrator option. To run it, navigate to your folder and right-click the file. This tool is designed to scan and fix any issues with the application. If these solutions don’t work, run the repair tool. If there are any available updates, download and install them before trying to open again. Then, click the Check for updates button. Open the Update & Security settings and select the Windows Update option. To update Windows, right-click the Start button and select Settings. It’s essential to have an updated version of Windows to avoid issues and improve your computer’s performance. Sometimes the issue might be with your Windows. Alternatively, you can connect to a wired network to avoid issues with your Wi-Fi connection. Try restarting your router or modem and ensure that your Wi-Fi signal is strong. If the internet is not stable or your connection is weak, may fail to connect or open. Wait for your computer to shut down and restart completely.Įnsure that your computer is connected to the internet. From the power icon, choose the Restart option. So, close all running applications or programs, and click on the Windows button located in the taskbar. This is the easiest and quickest fix for many issues, including ’s failure to open. The first step you should take is to restart your computer. In it, we will discuss how to fix not opening on a Windows 11/10 PC. If you are experiencing the same issue on your Windows 11/10 PC, then this article is for you. However, sometimes the platform may refuse to open, causing frustration to users. is a popular gaming platform that allows users to connect and play their favorite games online. ![]()
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